PRIVACY Policy

1. Data Controller Information 

• Name: Tobias Brandstötter
• Address: Brunnern 2a, 4622 Eggendorf, Austria
• Email: info@patterncouture.com

2. Purpose of Data Collection

We collect the following types of personal data:

• Names
• Email addresses
• Payment information
• Addresses
• Gender

We collect this data to:

• Process and fulfill orders
• Communicate with you regarding your orders and provide customer support
• Improve our services and website functionality
• Send you marketing communications (with your consent)

3. Legal Basis for Processing Data

We process personal data based on:

• Contractual Necessity: To fulfill orders and provide services as requested by you.
• Consent: For sending marketing communications and other optional communications.
• Legitimate Interests: To improve our services and website functionality.

4. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. This typically includes:

• The duration of your active customer relationship
• As required by applicable laws and regulations

5. Data Sharing

We may share your personal data with:

• Payment Processors: To process payments and complete transactions.
• Service Providers: Who assist in providing our services (e.g., shipping companies, customer service providers).

We do not share your personal data with third parties for their own marketing purposes without your explicit consent.

6. User Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Restriction: Request restriction of processing under certain conditions.
• Objection: Object to processing based on legitimate interests or direct marketing.

To exercise these rights, please contact us at info@patterncouture.com.

7. Security Measures

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Using secure servers and encryption
• Implementing access controls and regular security reviews

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we may notify you by email if significant changes are made.

9. Contact for Privacy Issues

For any questions or concerns about your personal data or this Privacy Policy, please contact us at:

Email: info@patterncouture.com